FAQs
Q: Why is it called "My Wellness Center" ?
A: We'd like you to feel at home here, like it is your own center. In
fact, once you come and use the Ceragem Master Bed, you may
feel like you have an obligation to tell your friends and family
about the bed because you want them to feel better too.
Q: Do I have to sit and listen to a sales pitch before I am allowed
to use the bed?
A: There is absolutely no sales pitch whatsoever. On your first
visit we ask you to listen to a short talk in order to educate you on
the importance of keeping your spine healthy and how the
Ceragem Master can bring other benefits to you.
Q: What is the Ceragem Master CGM-M3500?
A: It is a bed that combines massage, acupuncture, heat, jade, far
infrared rays, and acupressure effects. It also aligns your spine
naturally and gives it a gentle stretch. The bed actually unblocks
energy channels and relaxes the muscles while improving Qi and
Blood circulation. It relieves stress and body aches as well.
Q: Is this a massage or theraputic bed?
A: This is not a massage bed, but you get a massage effect. This
is not a therapeutic bed either, but people do get better. Some
have called it a "Miracle Bed".
Q: What is the difference between a massage chair and the
Ceragem Master?
A: The CERAGEM Master bed not only gives you the benefit of
massage, but also the acupuncture effect, acupressure, jade
effect, heat, and far- infrared rays. In a massage chair, you are in
a sitting position, which exerts pressure on your spine. On the
Ceragem Master bed you are lying down with no pressure on the
spine.
Q: Do I need a medical referral, medical records or an insurance
card to come to the center?
A: No. You do not need to bring any of these documents to our
center for you to enjoy the benefits of the Ceragem Thermal
Massager.
Q: I do not want to be a guinea pig for science. I've never heard
of this kind of device - is it new & untested?
A: No. This bed has been in use for 12 years. Millions have used
it to their benefit. We have many testimonials to share with you if
you are uncertain.
Q: After how many visits will I start to see results?
A: Everybody is different. It's based on your own condition.
Some people have years of constant back pain and after one time
using the bed the pain is gone. Some people have sleeping
problems and after one time using the bed they are able to sleep
like a baby. Other people may not experience results until after
using the bed several times.
Q: I don't have time in my schedule to come everyday. Am I
wasting my time?
A: Absolutely not! Just like some people get a massage once a
week or once a month, this is the same idea - it will at least keep
you going. Of course for some kinds of conditions - if you come
more often you will get better results. Coming once in a while is
better than not coming at all.
Q: What type of person can use the bed ?
A: All kinds of people come to our center. We have judge,
doctors, lawyers, taxi-drivers, teachers, and some that are
unemployed using the beds. We have members of wrestling
teams, soccer teams, and golf teams using the bed. We also
have people of diverse races, religions, and nationalities using
the bed.
Q: Do I need to make an appointment or reservation to use a bed?
A: No. You just have to come to our center. We operate on a "first
come, first served" basis. We treat everyone equally in this
regard, even our dearest friends.
Q: What is the best time to come to the center?
A: Anytime is a good time during our business hours. Don't
come right after a heavy meal with a full stomach or if you are
extremely hungry.
Q: Will I ever get worse due to using the bed?
A: In some cases you may "feel" worse before you get better.
Feel free to ask one of our staff before you use the bed. They will
explain it to you.
Q: My friend felt great after using the Ceragem bed, but I did not;
does that mean it is not working for me?
A: No. The bed is designed to make everybody feel good. If you
have an underlying problem, you may not "feel" good after using
the bed, but the bed is still benefiting you.
Q: Is there a weight limit for the bed?
A: The bed itself can hold at least 300 lbs. We have people over
400 lbs. who use the bed regularly without a problem.
Q: Can overweight people use the bed and benefit from it?
A: Yes, many overweight people love to use the bed because it
relaxes them. Many people have lost weight after using the bed.
One case even lost 15 pounds in three weeks.
Q: Can your staff help me with information on whether the bed
can help with specific medical issues I have?
A: Yes, you can call and talk to one of our staff who has been
trained in how the bed affects your body and specific medical
issues you may have. We also have Dr. Houng King, L.Ac. He is a
licensed acupuncturist to help and answer more specific medical
questions. But again, this bed is not a therapeutic bed even
though people call it "Miracle Bed".
Q: Is there any educational material or written testimonials to look
at in your center?
A: Yes. We have many health-related books and tapes, including
Qi Gong, Far Infrared, Acupuncture, Detoxification, Foot
Reflexology, Yoga, etc. at our center. We also have Ceragem
Master informational books and tapes and testimonials on tape
and in binders.
Q: Is there any age limit on who can use the bed?
A: No age limit; in fact, taking care of your health should start as
young as possible. The youngest person who has come to this
center is an infant and the oldest is 95 years old.
Q: Are there any risks with using the Ceragem Master bed?
A: The bed has UL Certificate of Safety and is FCC approved. If
you do not have a health problem, the bed is safe. If you do have
a health problem you can ask the staff at the center to assist you
in using the bed in a way suitable to your needs. Many doctors
are becoming familiar with the benefits of the bed and are
referring their patients to our center. If you still have concerns,
you may want to talk to your doctor about using the bed.
Q: How long does each session take?
A: One session takes 40 minutes total; 30 minutes on your back
and 10 minutes on your front.
Q: I have all kinds of health equipment in my home. I bought it
and used it for a while then I don't use it anymore. Is this going to
be another piece of junk in my home?
A: Many people have a lot of equipment in their homes stored
away that they do not use. The reason they don't use this
equipment is because it takes work, time, and energy. The
Ceragem Master, on the other hand - requires no energy to use -
you just lie down on the bed and it does the work for you.
Q: Will my insurance company pay for the bed?
A: Yes, depending on your policy. Government, insurance
companies, automobile accidents, have covered for some cases
because it is a medical device and it is 100% deductible on
flexible spending account.
Q: If I cannot afford to buy a bed can I still go to the center and
use the bed everyday?
A: Of course, absolutely - yes! A lot of people that come to the
center cannot afford to buy the bed or their house is too small (no
room for it).
Q: Will the bed ever go on sale or have some sort of discount?
A: No. In fact, every time a new model comes out the price will go
up. It went up $600.00 from the previous model.
Q: There are so many different companies that distribute so many
different versions of this bed. What makes Ceragem beds stand
out above the rest?
A: The Ceragem Master is the only bed in this industry that has
obtained the safety UL certification. Ceragem is the only
company that has UL certification combined with an acquired
FDA 510(k) clearance as a Class II Medical Device.
Q: What does an acquired FDA 510(k) clearance as a class II
medical device mean?
A: An aquired FDA 510(k) clearance means that it can temporarily
relive minor muscle or joint pain, and stiffness. Temporarily relive
minor joint pain associated with arthritis. Temporarily increase in
local circulation where applies and relaxation of the muscles.
Therefore, if you use it regularily, your body will feel the
difference.
Q: Why does an acquired FDA 510(k) clearance and UL
certification make Ceragem more trustworthy than other
companies?
A: Obtaining a UL safety certification is a very basic standard for
all functional and safe electronic devices. The UL certification is
very important but unfortunately, not every company can obtain
one. An acquired FDA 510(k) clearance as a class II medical
device not only proves Ceragem Masters medical benefits can be
used as an everyday medical device, but also further supports
Ceragem Masters wonderful results.
Q: Some beds can be lifted up to a position where one can work
out one's legs as well. Is that special?
A: Ceragem Master can also be used in a way to work on ones
legs in an effective way, but we strongly suggest that one must
lie down in order to see maximum benefits. When lying down,
there is no pressure on the spine as opposed to sitting upright
on a lifted bed. When one is sitting on a lifted bed, one will lose
the principle focus on the spine.
Q: Can animals use this bed?
A: Yes; in fact, dogs and cats love to use this bed. When they are
done, they will jump off themselves.
If you have any other questions, feel free to email us at
mywellnesscenter@yahoo.com and we will respond to
you personally!
Frequently Asked Questions